Termos e condições - Fish Surf School | Matosinhos

Please read carefully the following terms & conditions. Fish Surf School reserves the right to review and update the presented terms & conditions whenever it deems necessary.

Surf Teaching

General information
  • FSS is a school specialized in surf teaching for all levels (Beginner/ Intermediate/Advanced) and for all ages*.
  • FSS provides all necessary equipment for surfing practice.
  • Depending on the ocean conditions, FSS provides an extra transport service for intermediate and advanced levels.
  • FSS collaborates with experienced surf instructors who are knowledgeable of teaching locations and accredited by FPS.
* FSS recommends the minimum age of 6 years. Surf classes
  • Classes at TPSS are carried out in groups or individually (Private lesson).
  • Classes at TPSS can be acquired in the following modes: Single lesson; Lesson packages of 3/6; Private lessons; Private packages of 2/3; Surf Guiding .
  • One session duration: 2 hours (with preparation and heating).
  • Teaching location for Beginners level: Matadouro Beach (in front of the school).
  • Teaching location for Intermediate/ Advanced levels: the surf spot is chosen regarding the sea conditions.
  • TPSS works with a maximum of 5 students per instructor in the group classes to ensure a safer and more personalized service, focused on a high quality surf teaching.
Booking & Schedules Booking classes:
  • Classes can be booked directly at the school, or by phone/email.
  • Online bookings must be done with a 24 hours notice.
  • Bookings requested for dates between the beginning of June to the end of October require a 30% signal of the total amount in question to be validated. The remaining amount must be paid before the beginning of the 1st lesson.
  • For first registrations, TPSS requires the following data for personal insurance activation: First and Last name; Date of birth; Nationality.
Class scheduling:
  • Class schedules are communicated in person at the school, or via text message/email message/website in the day before the lesson.
  • The communication of classes by text message/email message is available to all TPSS students/ clients who have their situation properly regularized with the school.
  • The communication of classes by sms/e-mail message requires the confirmation of the student/ client within the designated time in the message, to validate his presence in classes.
  • TPSS class schedules are dependent on tidal hours.
  • Classes are dependent on weather and sea conditions.
  • In case of adverse conditions, classes will be rescheduled and new date and time will be communicated by sms/e-mail.
Insurance
  • From the time of enrollment all TPSS students/ clients are covered by a personal insurance valid for all sessions.
Payment of Classes
  • Classes can be paid in cash directly at the school, or by bank transfer to the IBAN: PT50 0010 0000 5284 5080 0015 2 (Banco BPI, SA).
  • Payments made by bank transfer require transfer confirmation sent to: info@fishsurfschool.com.
  • Fish Surf School does not have a card payment available.
  • The lesson packages bought are valid to be used during 3 months, starting from the day of purchase.
  • FSS requires submission of tax data for receipt/invoice issuance.
  • All amounts charged by FSS are subject to VAT.
Cancellation & No-show
  • After confirmed by the student/ client, the class cannot be canceled, except for reasons of illness or due to force majeure, duly justified.
Refunding:
  • The refund of payments require a cancel notice sent to the school’s email: info@fishsurfschool.com, until 1 week before the booked class.
  • After this deadline, the school will not accept refunds.

Surf Camp | Surf & Stay

General information
  • Fish Surf School offers an accommodation service with surf lessons which is named: Matosinhos Surf Camp / Porto Fish Surf Camp /Surf & Stay.
  • The accommodation service in question is provided by the guest house, Fishtail Sea House, whose conditions comply with the requirements defined by the mentioned entity.
  • Fishtail Sea House is an independent entity of Fish Surf School whose name, reputation and services are the sole responsibility of the same.
  • The Surf Camp/Surf & Stay service is available all year round until change notice is made.
  • For this purpose, Fish Surf School has developed a type of product that is available in packs of 2, 4 and 7 nights, and the client can opt for extra nights.
  • The classes available in the Surf Camp/Surf & Stay service comply with the surf teaching service conditions provided by Fish Surf School, already designated above.
Availability Check
  • To book accommodation and surf classes through the Surf Camp/Surf & Stay service, the client must contact the school through the form available on the Surf & Stay page at FSS website.
  • Reservations for the Surf Camp/Surf & Stay service require a previous availability check of the dates required.
  • After confirmation of availability, the conditions of reservation of the Surf Camp/Surf & Stay service follow certain payment rules that will be detailed below.
Payment and Booking
  • Once availability is confirmed, a 20% signal of the total value in question is required upon pre-booking. The remaining amount must be paid within 10 days of the date of entry.
  • Reservations and pre-reservations of the Surf & Stay service must be paid by bank transfer to the IBAN: PT50 0010 0000 5284 5080 0015 2 (Banco BPI, SA).
  • Payments made by bank transfer require transfer confirmation coupon sent to: info@fishsurfschool.com.
  • Fish Surf School does not have a card payment available.
  • FSS requires submission of tax data for receipt/invoice issuance.
  • All values of the Surf Camp/Surf & Stay service include 23% VAT on surf teaching services and 6% VAT on accommodations services.
Cancellation & No-Show
  • After validation of the reservation, or pre-reservation, upon payment by the customer, it can not be canceled.
Refunding
  • Refunds are not available on the Surf Camp/Surf & Stay service.

Contact

Classes are booked with a 24-hour notice. Class schedules are dependent on sea conditions and tide times.